Good Paying Freight Only Is Available On Load Boards for “Seconds”; Booking Speed Is Crucial. Dispatchers Have The Time And Availability To Book Loads Quickly.
Expert Dispatchers Are Able to Analyze The Freight Market And Negotiate Higher Load Rates To Cover Their Cost of Service To Carriers.
Complete All Owner Operator Load Setup Processes, Billing & Invoicing, Documented Detention Requests Collections and Monitor Weather Conditions.
It Take Weeks To Identify Dedicated Lane(s), Research The Market For A Good Bid, Status Follow-Ups And Close The Deal. Dispatchers Can Manage This Process Efficiently And Effectively From End-To-End.
Most Drivers Prefer Not To Talk On The Phone While Driving For Safety Reasons, But Shippers & Brokers Require Check Calls. Also, These Check Calls Are Sometimes Required During Rest Periods. To Avoid Driver Interruptions, Dispatchers Can Handle This Communication with Shippers & Brokers.